Archive for September, 2010

Zynga – “Don’t Innovate”

Posted by Chris Tran 14 Sep 2010 No Comments »
Zynga - "Don't Innovate"

One of the biggest internet startup successes of the last couple years is Zynga, and the social gaming industry in general.  For those of you who don’t recognize the company name, I can guarantee that you have heard of their games.  They publish CafeWorld, Farmville and MafiaWars just to name three.

In a few short years, they have grown into a company with estimated revenues of 6-700 million USD per annum.  That’s big business for a company that doesn’t have to advertise very much.

Over the last couple days, I have run across different articles calling Zynga “Farmvillains” and how the company is like Microsoft.  The articles state that they just copy other games, and use their economies of scale to outmuscle the competition.  Certainly, there is a lot of duplication in an industry with games like CafeWorld and Restaurant City.  Or PetVille vs. PetSociety.

If I were in their situation (and the sat in the office of their CEO, Mark Pincus) I would probably do the same thing.  The job of a company owner is to minimize risks and costs, and maximize revenues.

“I don’t fucking want innovation,” the ex-employee recalls Pincus saying. “You’re not smarter than your competitor. Just copy what they do and do it until you get their numbers.”

And their strategy of:

  1. Spot a successful social game in the wild (i.e. from a competitor).
  2. Copy it shamelessly, quickly and add a couple extra settings.
  3. Cross promote with current Zynga hits.

This strategy is certainly proving successful for them.  But it’s not them alone that’s doing it, I imagine that Playfish (purchased by Electronic Arts) and Playdom (purchased by Disney) are doing much the same thing.

I have to wonder aloud if they are being criticized not just because of their idea theft, but also because they are not within the aegis of a larger company.

The only thing I would do different, is if I use someone else’s idea, I might as well buy the idea or the company from where I got it.  Then I’d be aiming solidly to bec ome a monopoly for social games.  Whereas right now, Zynga is using other game companies as their R&D laboratory.

A list of strikingly similar games from Zynga

An interesting development, is that Zynga is trying to enter Asian markets, places where intellectual property theft is rampant, and IP laws are week.  Here in Asia, we are WAY better at copying stuff than in the west.  It will be interesting to see how Zynga fairs when up against the “anti-innovation” powerhouse of China.  :)

The Pitfalls of Banner Critiques

Posted by Chris Tran 13 Sep 2010 No Comments »
The Pitfalls of Banner Critiques

I have been having an on-going debate with my team.  Basically, the two sides are:

Chris:

I see a lot of ugly banners out there.  I want to tell people that not only are these banners ugly, they are ineffective and I want to spell out to everyone why they are ineffective and how they could be improved.  It is in this way that we can prove our own expertise, and simultaneously raise the standard for digital creative work in Vietnam.

The other side:

We shouldn’t say bad things about potential advertisers and our competition.  Firstly, it is not professional, and potential clients can see our criticism as being overly proud/negative.  Secondly, it also makes us a giant target for other agencies to criticize our own work.

I understand full well why agencies do not critique each other’s work.  It is simply safer to stay under the radar and have unofficial opinions.

However, in doing so we allow mediocre work to survive.  We have all done mediocre work, but we, the internet advertising industry of Vietnam, will continue to create mediocre work if we refuse to acknowledge it, and find ways to improve them.  Furthermore, I understand the dangers of saying potentially inflammatory things about other agencies work, but I will just make it clear that I am NOT criticizing advertisers or agencies, but just CRITIZING THE WORK.

We all have opinions.  I want to be counted as one of the brave ones who voices it out loud.

Vietnam awards 4G Licenses

Posted by Chris Tran 11 Sep 2010 No Comments »
Vietnam awards 4G Licenses

I just read on Vietnam Business News that the government has licensed 4G to the usual suspects, aka VNPT, Viettel, CMC and VTC.  Just as a short note, the whole idea of awarding 4G licenses amuses me, as the promise of 3G has still been largely unfulfilled in Vietnam.  From outside the industry, it looks like the telcos have all but given up on driving adoption and use of 3G via telephones, and are more focused on developing their VAS’s (Value Added Services) as additional sources of revenue.

3G speed and coverage is uneven and undependable here, despite 3G being available for almost a year now.  I imagine adoption rates are low because the local market doesn’t see the need yet for 3G, and that WiFi is available for free here almost everywhere.

Why pay for wireless internet access if you can get it for free?

The Wilderness Downtown

Posted by Chris Tran 08 Sep 2010 No Comments »
The Wilderness Downtown

There are things that you describe to get people to try out.  And there are things that if you try and describe them, you know ultimately that your effort will fail to do the subject justice.

The Wilderness Downtown is one of those subjects.

So I won’t talk to much about what it does.  I’ll talk a little bit about Why it exists and How it does what it does.

Google wanted to create a way to showcase the powers of HTML 5 as a new standard of programming.

How it does, or what it demonstrates include the use of your location to generate content, customized renderings of street maps, using your mouse pointer to interact with the experience and for me the coolest thing was the coordinated pop-up windows.

Now I normally hate pop-ups (like everyone else), but they’ve shown that even bad things can have great effects.

Since this was done by Google, it only works on Chrome.  Only 17% of the world is using Chrome right now, but The Wilderness Downtown might be a good reason to try it out!

Why Ad Networks in Vietnam?

Posted by Chris Tran 06 Sep 2010 No Comments »
Why Ad Networks in Vietnam?

For me, why ad networks are necessary are an easy one.  Of course, I am VERY BIASED in saying so, as I had the honor of running Vietnam’s first, biggest (and as far as I am concerned BEST) ad network, Admax Network.  And of course, this article posted on the Admax website has its own POV, that ad networks are a necessary part of the media landscape.

I have been away from Admax for over four months now, and let me tell you, doing media plans without ad networks sucks.  In a recent report, Comscore reported that the top portals reached 72% of the online population in Singapore, but they only spent 30% of their time online there.  People were prone to spend 55-60% of their time online with niche sites, content or demographic-specific sites that were more tailored to their personalities and needs, instead of the mass, “lowest common denominator” portals out there.

In Vietnam, we have the same thing, except the top portals have a greater reach than in Singapore.

What is challenging from a media planning perspective, is that we do not just want to have the most people see our ads, we want them to spend the most TIME with them.  If you are only looking at reach, and your target audience is only seeing your ad 3-5 minutes per week, you are missing out on deeper and more effective engagement with them as they spend more time on niche sites of 20-30 minutes per week.

Ok, these numbers are anecdotal;  my gut tells me that they are off, but not far off.  Until Comscore or Effective Measure releases these statistics, we won’t know.  But as the Vietnamese market gets a better understanding of how online media works, these sorts of statistics will be important.

And as people realize that “Time on Site” and how it correlates to “Time on Internet,” “Share of Voice” and “Dwell Time,” the more important incorporating niche sites (and their high rates of time on site) into media plans will be.  And Ad Networks are the only way to really use niche sites with any scale, and reduced drama.

So Effective Measure and Comscore, I’m looking at you guys to release those sorts of statistics.  I know Ambient Digital has (though fairly unverifiable).

Twitter Weekly Updates for 2010-09-05

Posted by Chris Tran 05 Sep 2010 No Comments »

Powered by Twitter Tools

Starcraft Class at the University of Florida

Posted by Chris Tran 03 Sep 2010 No Comments »
Starcraft Class at the University of Florida

Back when I was working at The Internet Access Company in Bedford, Massachusetts, we played a lot of Starcraft.  On Friday nights at 9pm, we would close the office down, and about eight of my college buddies would roll in and we would play Starcraft until dawn, upon which I would open up the office for the Saturday morning shift.

It is with some nostalgia and a lot of jealousy that I report of a new Starcraft class at the University of Florida.  This has got to be the fluffiest course out there (see Clapping for Credits at Yale and the Dinosaur class at University of Washington).

The course states its purpose as:

It does not teach about Starcraft, but rather aims to utilize the game and the complex situations that arise within it to present and develop the important skills professionals will undoubtedly need in the 21st Century workplace.
This course includes required weekly game play, viewing and analysis of recorded matches, written assignments which emphasize analysis and synthesis of real/game-world concepts, and collaboration with other students.

Which is to say, you play a lot of games, you re-watch your game play, and then you play a lot more games.  Life is tough for the next generation of nerd.

Priority Inbox and EDMs

Posted by Chris Tran 02 Sep 2010 No Comments »
Priority Inbox and EDMs

I remember a couple weeks ago a heated discussion I had with a client with respect to EDMs.  I maintained, and I still maintained that EDMs do not work particularly well for FMCGs.  There simply is not enough for an FMCG to talk about (unless it’s serious about becoming a lifestyle brand) and the acquisition and long term maintenance of such a contact database is high.

This is not to say that EDMs are not useful marketing channels.  I have always maintained for high value and lead generation campaigns, EDMs from owned databases work extremely well.

However, I think in both situations, EDM effectiveness/efficacy will decline in huge ways with the birth of the Google Priority inbox.  Gmail will rank emails on the basis of how often mails from a sender are opened and replied to, which are both extremely low for EDMs.  It is already quite easy for consumers to ignore EDMs, and open rates are historically low (~1% IIRC).  Imagine how low they will be if they are always moved to the secondary box, separated from the “real emails.”

If I were a direct marketing or database marketing company, I would be concerned right about now.

Selling problems

Posted by Chris Tran 01 Sep 2010 No Comments »
Selling problems

Vietnam is one of the great emerging markets in the world right now.  As a digital marketer, I get to leverage the power of Search and Social marketing to introduce new products and sometimes even product categories to the country.

Vietnam being a young, emerging market, and its consumers (also young and emerging) is not yet used to the wide variety of products available to make “modern life convenient.”  The market itself, is one where people are willing to be inconvenienced to save some money, and my role as a marketer is often to educate the market on how their life can be better.

Or in other words, to tell the market about problems they have, or situations they have that could be re-evaluated into problems.

Sometimes, it’s as simple as letting people know that there now exists a cure to a common ailment.  Other times, it may be magnifying minor issues into vital, important problems that require immediate resolution (i.e. creating urgency).

As a consultant, I had to discover problems, often labeled inefficiencies or business needs.

Good business can be found in solving people’s problems.

Marketing Mobile Apps

Posted by Chris Tran 01 Sep 2010 No Comments »
Marketing Mobile Apps

One of the business ideas that people seem to throw at me without cease is that of mobile applications.  For sure, I am surrounded by enough talented people (and seed money) to put together a modest company writing mobile games and personal productivity apps.  The ideation (see: brainstorming) and execution of the games is not the issue.  I am fairly confident that I can do either.
To be frank, the issues I have with becoming a mobile application company is that there are no clear marketing channels.  Both the Apple iTunes Store and the Android Market are primitive ways to distribute products.  There does not yet exist an ecosystem (simple or complex) by which I could market my products more effectively or quickly than the competition.

Whereas in traditional online marketing, I DO know how to use ad networks.  I DO know when and where to use SEO and SEM, and I have found the correct partners to execute local market internet stuff.

However, when I consider mobile phone market, there really is nothing I can do.  Besides just putting up a website, the best I can do is offer fremium versions of my application (or offer 0.99 prices) and hope that enough people pick it up so I can be promoted as a “Top application,” and then rake in the big dollars.  One of the first steps in the mobile application marketing ecosystems is Papayamobile, which helps market Android applications.  I imagine more websites/systems are on their way.

I imagine that if I was brought into a mobile company in my traditional role as Mr. “Fix-It,” I would figure out how to market mobile apps.  But from the outside, it just doesn’t seem worth it yet.

What makes mobile applications successful seems a combination of having a good product, and being lucky.  I would rather start a company where I understood how to market, and how to sell.

Flickr Stream

Social Profiles

  • We on Delicious
  • We on Flickr
  • We on Digg
  • Our google profile
  • We on Last FM
  • We on Last Mixx
  • We on Myspace
  • We on Netvibes
  • We on Orkut
  • We on Reddit
  • We on Stumble
  • We on Technorati
  • We on Yahoo
  • We on Yahoobuzz